ADA INFORMATION SERVICES

This list contains the telephone numbers and Internet and electronic bulletin board addresses of federal agencies and other organizations that provide information about the Americans with Disabilities Act (ADA) and informal guidance in understanding and complying with different provisions of the ADA.

Department of Justice

offers technical assistance on the ADA Standards for Accessible Design and other ADA provisions applying to businesses, non-profit service agencies, and state and local government programs; also provides information on how to file ADA complaints.

ADA Information Line for documents, questions, and referrals

800-514-0301 (voice)
800-514-0383 (TDD)

Electronic bulletin board

202-514-6193

Internet address

http://www.usdoj.gov/crt/ada/adahom1.htm

Equal Employment Opportunity Commission

offers technical assistance on the ADA provisions applying to employment; also provides information on how to file ADA complaints.

Employment - questions

800-669-4000 (voice)
800-669-6820 (TDD)

Employment - documents

800-669-3362 (voice)
800-800-3302 (TDD)

Internet address

http://www.eeoc.gov

Department of Transportation

offers technical assistance on ADA provisions applying to public transportation.

Transportation - documents and questions

202-366-1656 (voice)
TDD: use relay service

Transportation - legal questions

202-366-4011 (voice)
TDD: use relay service

Complaints and enforcement

888-446-4511(voice)
TDD: use relay service
202-366-2285 (voice)
202-366-0153 (TDD)

Electronic bulletin board

202-366-3764

Internet address

http://www.fta.dot.gov

Federal Communications Commission

offers technical assistance on ADA telephone relay service requirements.

Relay service - documents

202-857-3800 (voice)
202-293-8810 (TDD)

Relay service - questions

202-418-1898 (voice)
202-418-2224 (TDD)

Internet address

http://www.fcc.gov/dtf/dtfhome.html

Access Board

or Architectural and Transportation Barriers Compliance Board

 

offers technical assistance on the ADA Accessibility Guidelines.

Documents and questions

800-872-2253 (voice)
800-993-2822 (TDD)

Electronic bulletin board

202-272-5448

Internet address

http://www.access-board.gov

Department of Education

funds ten regional centers to provide technical assistance on the ADA.

Disability & Business Technical Assistance Centers

800-949-4232 (voice/TDD)

Internet address

http://www.icdi.wvu.edu/tech/ada.htm

President's Committee on Employment of People with Disabilities

answers employment questions and funds the Job Accommodation Network (JAN), which provides advice on accommodating employees with disabilities.

Employment questions

202-376-6200 (voice)
202-376-6205 (TDD)

Internet address

http://www.pcepd.gov

Job Accommodation Network

800-526-7234 (voice/TDD)

Internet address

http://janweb.icdi.wvu.edu/english/homeus.htm

Internal Revenue Service

provides information about tax code provisions including tax credits (section 44) and deductions (section 190) that can assist businesses in complying with the ADA.

Tax code - information

800-829-1040 (voice)
800-829-4059 (TDD)

Tax code - legal questions

202-622-3110 (voice)
TDD: use relay service

To order Publication 907

800-829-3676 (voice)
800-829-4059 (TDD)

 

Internet address

http://www.irs.ustreas.gov

DREDF ADA Hotline

is funded by the Department of Justice to provide technical assistance on the ADA.

ADA questions and publications

800-466-4232 (voice/TDD)

Project ACTION

is funded by the Department of Transportation to provide ADA information and publications on making transportation accessible.

Transportation information and publications

800-659-6428 (voice)
TDD: use relay service
202-347-3066 (voice)
202-347-7385 (TDD)

OTHER LAWS OF INTEREST

Other federal laws prohibit discrimination and provide equal opportunity for people with disabilities in housing, air transportation, and access to federal facilities and post offices. Telephone numbers for obtaining assistance in understanding and complying with these laws are listed here.

Fair Housing Act:

for questions, publications, and referrals on housing access issues, call:

Fair Housing Information Clearinghouse

800-343-3442 (voice)
800-483-2209 (TDD)

Air Carrier Access Act:

for questions pertaining to air transportation, call Department of Transportation:

Office for Civil Rights

202-366-4648 (voice)
202-366-8538 (TDD)

Aviation Consumer Protection Division

202-366-2220 (voice)
202-755-7687 (TDD)

Architectural Barriers Act:

for questions pertaining to access to federal facilities and post offices, call the Access Board, listed on page one.

Reproduction of this document is encouraged.

Revised November 1997

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