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Disability Etiquette Handbook, City of San Antonio, TX Disability Access Office. Logo.


Reasonable Accommodations
in the Work Place

Reasonable accommodations enhance the opportunity for qualified persons with disabilities who may not otherwise be considered for reasons unrelated to actual job requirements to be or remain employed. The purpose of providing reasonable accommodations is to enable employers to hire or retain qualified job candidates regardless of their disability by eliminating barriers in the work place.

According to the Department of Justice government-wide regulations, section 41.53, Reasonable Accommodation,

A recipient shall make reasonable accommodation to the known physical or mental limitations of an otherwise qualified handicapped applicant or employee unless the recipient can demonstrate that the accommodation would impose an undue hardship on the operation of its program.
Inquiries made of an individual about limitations in job performance must be directly related to the prospective or existing position. Accommodations are tailored for a certain job or situation that an individual is hired to perform. The law requires that each person with a disability must be consulted prior to the planning and be involved in the implementation of an accommodation.

Types of accommodations include:

  • assistive devices
  • reassignment
  • modified work schedules
  • job modifications
  • relocation
  • or a change in the physical plant.
Examples of assistive devices often used in the work place include:
  • teletypewriter (TTY) or telephone amplifier , often used by persons with hearing impairments.
  • wooden blocks to elevate desks and tables for wheelchair users.
  • large-type computer terminals and braille printers to assist persons with vision impairments.
Decisions to implement an accommodation should include making a choice that will best meet the needs of the individual by minimizing limitation and enhancing his or her ability to perform job tasks, while serving the interests of your majority work force.

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