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DESIGNING EVALUATION OF CBR PROGRAMMES



SEQUENCE OF PLANNING FOR A NEW PROGRAMME
STAGES STEPS WHAT BY WHOM
PRE-POLICY STAGE
Pre-policy stage Problem identification Identification of disability as a priority
  1. Catalyst--Donor, GO, NGO etc
  2. Community / Client
Pre-policy stage situation analysis 1. Literature review
2. need analysis / resource analysis
Promoter
POLICIES
Policy Vision Long-term end results (Goals)
Stake holders :
  1. donors
  2. Interventionists
  3. Clients
Policy Mission Long-term methods to achieve the goals Stake holders :
  1. donors
  2. Interventionists
  3. Clients
Policy Objectives Medium -term directions Stake holders :
  1. donors
  2. Interventionists
  3. Clients
ACTIVITIES
Activities Short term Objective, quantifiable, measurable, outcome indicators, targeted for completion in a unit time Executive
Approved by the stakeholders
Activities Medium term Objective, quantifiable, measurable, outcome indicators, targeted for completion in a unit time Executive
Approved by the stakeholders
Activities Long term Objective, quantifiable, measurable, outcome indicators, targeted for completion in a unit time Executive
Approved by the stakeholders
BUDGET
Budget Income Activity-wise
Short term, Medium term, Long term
Sources
Short term, Medium term, Long term
Budget Expenditure Activity-wise
Short term, Medium term, Long term
For what
  1. Recurring Manpower / Material
  2. Capital

  1. PROBLEM IDENTIFICATION
  2. PLANNING
  3. IMPLEMENTATION
  4. PROCESS EVALUATION
  5. IMPACT EVALUATION
  6. BACK TO PROBLEM IDENTIFICATION

SELF ANALYSIS BEFORE STARTING AN EVALUATION

  1. What do you need to know and why ?
    • Relevance of `vision', `mission', its clarity and transparency( needs and resources analysis).
    • Efficiency of systems of management.
    • Short term effectiveness of interventions.
    • Long term impact of the interventions.
    • Sustainability of the financial, technical and personnel aspects of the programme.
    • Community ownership of the programme.
  2. What are the sources of information and the relevant indicators that are available?
  3. Who will benefit from analysing the problems and identifying the solutions ?
  4. Who will make decisions based on the information from the evaluation ?
  5. What resources are available for the evaluation ?

AREAS REQUIRED TO BE COVERED DURING EVALUATION

Areas to be evaluated Sub-sections Sub-sections
  1. Relevance of the programme
  2. Effectiveness of interventions
  3. Efficiency of systems of management
  4. Sustainability of the programme
  5. community ownership of the programme
  1. Effectiveness of interventions
    • Short term effectiveness
    • Long term effectiveness (Impact)
  2. Efficiency of systems of management
    • Systems that maintain programme activities
    • Systems to maintain the organisational function
  1. Efficiency of systems of management
    • Resource utilisation and generation
    • Personnel management
    • Management of structures
    • Management of maintaining technical knowledge


STEPS OF THE EVALUATION
Steps - -
Step I Clarity of policies Vision, Mission & Objectives
Step II Relationship between activities and objectives Good or Poor
Step III Definition of outcome indicators in quantitative terms Tools for long-term & short-term outcome indicators
Step IV Identification of target of achievement in unit time If targets are not set, estimate a reasonable target of achievement
Step V Identification of source of information Programme documents & Interviews
Step VI Planning Methodology Tools
Step VII Recording the findings Field work
Step VIII Interpretation of findings Analysis
Step IX Suggestions for change Reporting


MATRIX FOR DESIGNING AN EVALUATION METHODOLOGY
Project elements Outcome Indicators Quantitative Measures Qualitative Measures Sources of Information
Vision/mission Long term (impact) How much ? How well ? From where? (Research constituents)
Objectives Medium term (process) - - -
Activities Short term (process) - - -

Sources of information selected for a study are those which get impacted by policy and practices in rehabilitation, and are required to be included in a study to increase its validity. By allowing the input of the "stake-holders" into the research process, issues of relevancy and applicability can be addressed more directly. However, it can be argued that with this introduction of non-researchers and qualitative parameters, the data becomes subjective, biased, and unreliable.

Cultural factors affect how others view disability and treat them; they also affect rehabilitation practices, and seem to be the reason why stake holder groups must be included in research.

A Classification of Research Constituencies
Research Constituents - Participants Examples of sources from which to draw the sample
Consumers of Rehabilitation
Those directly affected by disability and for whose interests study is planned, or ultimate or end-users of the study
Individuals with disability, family members, individuals without disabilities who utilise rehabilitation technology, agencies that are customers of rehabilitation, community members contributing to the programme, Employers who provide jobs for disabled individuals, other community service organisations, public service enterprises.
Practitioners and Providers
Professionals, paraprofessionals and organisations that make use of research in management of rehabilitation-related services.
Individual rehabilitation professionals and paraprofessionals, allied rehabilitation personnel, community-based service providers, employment programmes personnel.
Advocates of disability issues
Representatives on behalf of people with disability, individuals, public and private organisations, and other entities promoting or supporting disability or having an interest in research, fiscal issues, and public policy
Individual advocates for persons with disabilities, advocacy organisations, national councils on disability, coalition of citizens with disabilities, accrediting and certifying bodies, cultural and special interest groups, public policy leaders and elected officials, public rehabilitation agencies and staff, bureaucrats and donors.
Those involved in research applications and advocacy
Those who build upon information, knowledge, and results of research to solve specialised problems, to develop devices and practices, and to get knowledge available and applied to disability needs.
Individual researchers, research confederations, professional associations, product and service developers, pre-service, continuing education, rehabilitation educators.



HOW DOES A FACILITATOR CHANGE A CONVENTIONAL GROUP INTO A PARTICIPATORY GROUP ?

Characteristics of Conventional Groups

  • Quick thinkers and articulate speakers utilise most of the time.
  • Participants interrupt each other often and are not ready to hear another person's point of view.
  • Differences of opinion amongst members are viewed as conflict that must either be stifled or solved.
  • Expression of minority views are not allowed and conclusions of the majority or sometimes the vocal minority are thrust on the rest of the group.
  • Questioning the speaker is often perceived as a challenge to him.
  • A large number of non-speakers are not interested in the transactions, and participants usually rehearse their speech in their minds while others speak, rather than listen to the transactions.
  • A large number of participants avoid speaking out on controversies because they are not too sure whether they are saying the things that the group wants to hear, and what is quoted as personal opinion by the speaker is often the prevailing public opinion because the speaker feels the threat of being left out of the group if he voices his personal opinion. Personal opinions are often voiced behind each others' backs and usually outside the venue.


Characteristics of Participatory Groups

  • All members of the group participate, giving enough room for each other to express their views, even if they express opposing viewpoints.
  • The group participates, paying attention to all the speakers, often clarifying the meaning of what they say, and listening intently to the proceedings.
  • Participants speak their own minds rather than voice public opinions, without the threat of being disowned by the group.
  • Participants disagree with each others' views amicably in the group, rather than speak behind each others' backs or outside the venue.
  • Even if the group opposes the view of an individual participant, he makes it a point to express his convictions.
  • Problems are solved not by stifling dissenting participants, but by convincing them through reasoning.


QUESTIONS TO BE ANSWERED BEFORE USING A TOOL

  1. What information are you looking for ?
  2. Is there a need for collecting this information ?
  3. What questions need to be asked to collect this information ? Are they reliable and valid ?
  4. Who will answer these questions and are they willing to answer them ?
  5. Who will ask the questions ? Do they have the skills to do it ?
  6. Who will analyse the inferences ?
  7. Is this exercise conducted at an affordable cost ?


TYPES OF INFORMATION USED FOR A STUDY
Types of Information Information that already exists in the programme documentsInformation that requires to be generated new
Types of Information Qualitative information and quantitative information
Types of Information Information collected by observation & Information collected by interviews
Types of Information Information from key informantsInformation from groups Information from sample populationInformation from entire population


DIFFERENT EVALUATION METHODS
Surveys - Select questions, select variables as indicators to answer the questions, choose methods to collect the questions, choose appropriate sample, train data collectors, conduct a pilot test, collect the data, analyse data, interpret data.
Interviews - Structured, semi-structured, open-ended.
Individual, key informants, large groups, focus groups
Observation - Prepare check-list.
Participatory Rapid Assessment (PRA)-Qualitative, open-ended, group, interview method. Cost-effective, participatory, quick, comprehensive information.


USEFULNESS OF QUANTITATIVE DATA

  1. Data are accurate.
  2. Gives the broad picture of a large population.
  3. Identifies major differences in trends of a population.
  4. Useful for establishing baseline data.
  5. Useful to statistically establish cause-effect relationship.


USEFULNESS OF QUALITATIVE DATA

  1. Useful to identify amorphous data on change( qualitative variations of indicators).
  2. Requires less time and money.
  3. More effective than quantitative data with a skilled practitioner.


TIPS TO AVOID BIAS IN EVALUATION

  1. Avoid leading questions.
  2. Use representative sample.
  3. Avoid powerful key informants.
  4. Do not feel reluctant to ask uncomfortable questions.
  5. Listen to every aspect of the answer rather than selective aspects.
  6. Do not exhibit annoyance during interviews.
  7. Avoid promoting positive answers.
  8. Train evaluators to use the questionnaire in the same manner with different clients.
  9. Collect same information from different groups.


STEPS TO BE CARRIED OUT IN ASSESSING NEEDS

  1. What are the needs expressed by clients, their families and the community?
  2. What are the priorities in the community
  3. What are the existing beliefs and attitudes related to the intervention ?
  4. How do different groups view the efficiency of existing services ?
  5. How do different groups identify the lacunae in existing services ?
  6. What changes do these groups feel are necessary ?


WHAT ARE THE AVAILABLE RESOURCES?
Availability
  1. Availability of funds.
  2. Support of the community for the venture.
  3. Availability of technical information on CBR.
  4. Availability of trained personnel to carry out CBR interventions.
  5. Availability of a family carer for the disabled person to learn the skills
  6. Availability of institutional and professional support for the project.
  7. Availability of a good planner and administrator for the project planning.
  8. Availability of infrastructure at reasonable cost.
  9. Availability of technical aids and other materials.

Accessibility of Available Resources
  1. Free availability.
  2. High motivation to give.
  3. Proximity.
  4. Reasonable cost.
  5. Permission to avail the resource.
  6. Awareness that the resources are available.


PURPOSE OF SHORT TERM AND MEDIUM TERM PROCESS EVALUATION

  1. To describe the on-going process
  2. To ensure that the resources are effectively used
  3. To plan for efficient work
  4. To identify problems early and to make the necessary changes
  5. To identify potential opportunities
  6. To design a structure for future impact evaluations



EPIDEMIOLOGICAL STUDY IN DISABILITY

Tools
The validity of the `Ten Questions' was tested in Bangladesh. It was found that TQ was very sensitive in identifying moderate and severe disabilities in the age group of 2-9 years. It has a high false positive rate, but low false negatives. Hence it is very sensitive, though not very specific. A positive result on the TQ has to be always followed by a more specific evaluation.

Sample size

  1. Sample size should be planned when a study is planned.
  2. `Sample size' is the approximate minimum number of persons that should be studied within a particular limit of cost and precision.
  3. Formula to calculate the sample size:
    A=3.8416 PQW
    n (sample size) = A/(E2+(A/N))
P= Assumed population prevalence in %.
Q=100-P.
W= Likely design effect, which is about 1.5 in fairly simple sampling methods. Random sampling is generally with less design effect. Cluster random sampling gives more design effect, but is cheaper. Stratification of the population tends to reduce the design effect, but is quite cumbersome and does not give the advantage in cost and accuracy as one would expect.
E = Maximum acceptable random sampling error in %. This is usually set at 0.95 or 95% confidence limit, which means that the prevalence rate of a condition identified can be interpreted with 95% confidence. When prevalence is very small or one is dealing with a rare condition, error may be much more than the prevalence itself. Hence the error allowed will have to be lowered to a smaller acceptable level. In these instances the sample size will become quite large to get adequate precision.
N = Population size.

EXAMPLE

P = Expected prevalence = 2%
E = Maximum accepted sampling error = 0.5%
W = Expected design effect = 1.5
N = Total population = 1,00,000
A = 3.8416 PQW = 3.8416 * 2 * 100-2 * 1.5 = 1129.4
n = A/(E2+(A/N)) = 1129.4/(0.5 * 0.5 +(1129.4/100,000))= 1129.4/(0.5 * 0.5 +0.011294)= 1129.4/0.261294 = 4322.3342 = Approximately 4500 or 4.5% population.
If a sample size is prefixed due to financial reasons, then it can be worked backwards, to identify at what confidence level it can be interpreted and whether it is a valid interpretation.
ELECTRONIC READING CENTRE FOR VISUALLY IMPAIRED PERSONS

The Indian Association for the Visually Handicapped, Mumbai, has set up an electronic reading centre for visually impaired persons, the first of its kind in India, in the Mumbai University campus. This centre has computer based and other high technology devices that are specially designed to give visually impaired persons access to printed text as well as graphics, thus helping to make them independent in their pursuit of higher education and also eliminating the need for a human reader. The services offered by the centre to visually impaired persons include : Reading of any typed or printed text, and direct printing of books not available in Braille, talking library of books on audio-cassettes, provision of tactile images of pictures, maps etc., and use of audio-feedback for learning, provision of Braille print-outs of charts, maps, diagrams etc., access to Internet, computer education and training. IAVH is willing to offer guidance and technical support free of cost to other organisations that are interested in setting up similar centres in other parts of the country.
Further details from: IAVH Reading Centre for the Blind, University Club House, Vidyapeet, Vidyarthi Bhavan, 'B' Road, Churchgate, Mumbai - 400 020. Tel : 022-3772932, Fax : 022-3738070.

Dr. Maya Thomas & Dr. M J Thomas
J-124, Ushas Apts, 16th Main, 4th Block, Jayanagar, Bangalore - 560 011, India
Tel and fax : 91-80-6633762
Email : thomasmaya@hotmail.com

Printed at :
National Printing Press
580, K.R. Garden, Koramangala, Bangalore - 560 095 Tel : 080-5710658

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