Regulate, define strategic orientations, policies

Evaluate needs, ensure access, consult and ensure participation of PwDs in decision-making

Authorities/ policy makers

(National level and Local level)

Regulate, allocate sufficient means, control, evaluate, identify innovation, replicate innovation, guarantee quality (accreditation)

Ask for services, advocate, take part in decision-making

Supply services, inform on needs, take part in decision-making

Users:

(People with disabilities, their families, DPOs)

Analyse needs, provide services, ensure access

Service Providers

(private and public)

Use and monitor

Ask for services, choose services, utilise services, evaluate the quality of services

Provide quality services