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Funding and governance of library and information services for visually impaired people: international case studies
Part2:Country studies
South Africa
Measuring success
Blindlib sets their own targets - which consider aspects such as capacity, skills, technology and ongoing operation as a ‘Going Concern’
Targets are changed annually.
Mostly the response to Blindlib's service is extremely good - in most cases it is considered a ‘life-line’.
Success is measured by:
- The proportion of Visually Impaired People reached by services
- Cost to public or charitable funds
- Range and depth of material available
- Speed of supplying item - to some extent
- What users think of the service