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Funding and governance of library and information services for visually impaired people: international case studies

Part2:Country studies

Sweden

Measuring success

Targets are set by each library board. The targets of TPB are set by National Government, i.e. TPB has to produce 25 per cent of the annual book production in Swedish as talking books

TPB's goal is to deliver the book within 24 hours. Targets reviewed once a year.

TPB reaches its goals each year.

TPB doesn't count visually impaired people as a separate group but all disabled persons in need of special library services. The 4 per cent rule is used. So by looking at lending figures and the number of users you can see how many of the user group is actually using your services and how many books the users have borrowed.