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Funding and governance of library and information services for visually impaired people: international case studies

Part2:Country studies

Denmark

What is driving change?

New technology

Great emphasis has been placed in DBB's strategy on the transition to digital technologies. It began the process of a complete shift of technology in 2000. This was described as a process "which, over the next few years, will change the organization and the way it completes its tasks considerably. The former industry culture will fundamentally be changed into a culture based on knowledge, technology and values." [http://www.dbb.dk/English.facts.asp]

Direct service to the end-user and the ability of users to search for materials themselves and interact with each other e.g. via bulletin boards as part of DBB's E17 portal, is transforming services.

Policy

Sector responsibility/mainstreaming (as described under the rights and attitudes section: the policy of making a sector responsible for ensuring its own output is accessible) is a long standing policy, but continuing to work out of the policy in practice is still a strong driving force.