U.S. Table 18
Important Barriers Remaining after Implementation of the ADA, 1993
| BARRIER | SURVEY MEAN JAN. 1992 | SURVEY MEAN APR. 1993 | OBSERVED BARRIERS APR. 1993 | |
| Not enough signs with raised print or Braille | 3.40 | 3.15 | 82% | |
| Lack of assistive devices for deaf in hotel rooms (e.g., fire, phone, clock) | 3.90 | 3.56 | 81% | |
| Inaccessible showers/tubs in hotel rooms | 3.84 | 3.51 | 65% | |
| Inaccessible toilets in hotel rooms | 3.35 | 3.06 | 52% | |
| Pay phones without text phones (TTYs or TDDs) | 3.71 | 3.57 | 80% | |
| Pay phones without amplification systems | 3.50 | 3.16 | 77% | |
NOTE: The GAO observed improvement in both accessibility and awareness (in the 15 months following implementation) for a great many areas covered by ADA accessibility guidelines. The barriers listed above were the GAO's greatest areas of concern (after 15 months) based on (a) surveys of respondents with mobility and sensory-related disabilities and (b) visits to businesses and government facilities. In the January 1992 survey and the April 1993 survey, 1,193 and 726 persons, respectively, reported how often they encountered the barriers, on a scale from 1 ("seldom if ever") to 5 ("always or almost always"). Thus, higher means represent greater problems. The % in the OBSERVED BARRIERS column represents how often the GAO observed these barriers in visits to 276 businesses and government facilities.
SOURCE: U.S. General Accounting Office