Why preventing burnout?
- Increasing pressure on mental health services:
financial cutbacks, mental health problems on the rise, increased help-seeking
Quantitative demands → increasing case load, fewer resources
- Focus on the needs of patients ― who often suffer from a particularly troubling symptomatology
- Nature of mental health services work: focus on clients' problems rather than positive aspects, little positive feedback, clients not always responsive
Qualitative demands → intense interpersonal interaction + confrontation with human suffering