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Analysis

Maslach Burnout Inventory - Analysis

　 1.Emotional exhaustion 2.Depersonalisation 3.Personal accomplishment The MBI consists of the following three subscales:

1.Emotional Exhaustion　2.Depersonalisation　3.Personal Accomplishment

Please copy response from page 1 into the three columns on the left. For analysis, add up the scores per scale, i.e.9 scores for emotional exhaustion (column1), 5 scores for depersonalisation(column2) and 8 scores for personal accomplishment(column3).

There are different norms for different professional groups. To facilitate analysis, cut-off values from a study by Maslach & Jackson (1996) are listed for comparison.

For emotional exhaustion and depersonalisation, results on each scale can fall in a
  • lower third - no or low burnout
  • middle third - moderate burnout
  • upper third - very high burnout
  • For personal accomplishment, the scoring is reversed, i.e
  • lower third - very high burnout
  • middle third - moderate burnout
  • upper third - excellent personal accomplishment, no burnout
1. 　 ■ ■
2. 　 ■ ■
3. 　 ■ ■
4. ■ ■ 　 Burnout Risk none to low
(lower third)		 moderate
(middle third)		 very high
(upper third)
5. ■ 　 ■
6. 　 ■ ■ Emotional Exhaustion 16 or less 17-21 27 and greater
7. ■ ■ 　
8. 　 ■ ■ Depersonalisation 8 ore less 9-13 14 and greater
9. ■ ■ 　
10. ■ 　 ■ Personal Accomplishment 37 and greater 31-36 30 or less
11. ■ 　 ■
12. ■ ■ 　 Please note : For the subscale personal accomplishment,
scoring is reversed, i.e. the higher the score, the lower the risk of burnout!		 Remarks: Remarks: Remarks:
13. 　 ■ ■
14. 　 ■ ■
15. ■ 　 ■
16. 　 ■ ■
17. ■ ■ 　
18. ■ ■ 　
19. ■ ■ 　
20. 　 ■ ■
21. ■ ■ 　
22. ■ 　 ■
Sum Score 　 　 　 →Please copy sum scores into the table.

Reference: Maslach,C,Jackson,SE,Leiter MP(1996).Maslach Burnout Inventory Manual. Palo Alto, CA: Consulting Psychology Press. 3rd Ed.

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